Shipping policy

Shipping:

In stock orders are shipped within 2-3 business days. We do NOT ship on weekends or holidays. Upgraded (priority/express) shipping orders are prioritized and will be shipped within 1 business day, with the exception of weekends and holidays. International orders are subject to import duty taxes, VAT and handling fees, which we are not responsible for. The amount of duties and taxes that may incur depends on your country.

All orders will be shipped to include tracking without signature.  

*To qualify for free shipping, your order must be $50USD or more after discounts and promotions.

**International shipping is only valid to select countries at this time. If you are unable to place your order, please contact us at info@blueboxboutiqueinc.com. 

Delivery times listed above are only estimates and do not take into consideration delays due to holidays, customs clearance, weather, etc. Addresses in remote areas may require additional delivery time. We do our best to help your items get to you in time, however, we are not responsible for packages delivered outside the estimated time frame.

Custom Order Items:

*Please note that ALL custom ordered items are FINAL SALE. 

Payment for the item will be taken at the time the order is placed and your card will be charged. If you have purchased any additional items that are currently in stock, your entire order will be shipped in full as soon as all items are available. If you require certain items before your item arrives, we recommend placing separate orders.

Received:

If your tracking number says that your package has arrived but you haven't received anything, we suggest doing the following: 

  • Verify that the shipping address you placed on your order is the correct address
  • See if there was an attempted delivery
  • Double check your area in case it's stored in a hidden area
  • Check to see if your neighbors or someone in your residence accepted it
  • Allow an extra 1-2 days - in rare instances, orders have been marked as delivered before actually arriving

*Please note: Blue Box Boutique Inc is not responsible for lost or stolen packages, but we'll try our best to help you recover and track down your package. In cases where your package was not delivered because of an incorrect address, additional shipping fees will apply to reship your package.

If your package is still no where to be found, please contact us at info@blueboxboutiqueinc.com

 

Order Cancellations:

We process your order as quickly as possible, if there is an issue with your order or your must cancel it please send a request to info@blueboxboutiqueinc.com as soon as possible. *Please note: sending an email does not guarantee that your adjustment/cancellation will be processed. We will contact you as soon as we receive your email to let you know if we can accommodate your request. Orders that already have been shipped cannot be cancelled.

Note that we reserve the right to cancel an order for any reason, at any time.Â